Terms of service

1. General Provisions and Age Restrictions

1.1. This Agreement governs the relations between the user ("User") and the LoveRadar service ("Platform", "Administration"). 1.2. Use of the Platform is strictly permitted only to persons who have reached the age of 18 (or the age of majority according to the legislation of the User's country). By registering, the User confirms their majority and provides an accurate date of birth. 1.3. The User bears full responsibility for their actions, messages, and content posted on the Platform. 1.4. The Platform is an information service for communication and dating. The Administration does not participate in personal meetings of users, does not guarantee the accuracy of data in profiles, and is not responsible for any moral or material damage resulting from communication. 1.5. The Platform provides two registration methods: standard registration (indicating name, phone, email, date of birth, gender, geolocation, and password) and "Incognito" mode with a minimal set of data (name, geolocation, date of birth). A profile created in "Incognito" mode, as well as data associated with it, is automatically deleted after 24 hours. 1.6. Upon registration, the User chooses one of the roles: Subscriber (a user who gains access to content and functions of other profiles) or Star (a user who publishes a profile and content). The functionality, rights, and obligations of the User depend on the chosen role.

2. Prohibited Use of the Platform

2.1. The Platform is intended exclusively for dating and communication. It is strictly prohibited to use the Platform for:

  • Offering, searching, or organizing sexual services for remuneration (in any form — money, gifts, internal currency, or otherwise); escort services, prostitution, or mediation therein;

  • Posting content of a explicit/pornographic nature, as well as content involving minors;

  • Fraud, misleading other users regarding identity, age, or intentions;

  • Harassment, threats, discrimination, hate speech, or other unlawful behavior towards other users. 2.2. Virtual gifts, credits, and any internal rewards provided by the Platform's functionality are exclusively a form of digital interaction between users (a sign of attention, content support) and under no circumstances are or can be considered as payment for sexual services or other services provided during a personal meeting. 2.3. Violation of this section entails immediate account blocking without a refund and without notice, and may also be transferred to law enforcement agencies in cases provided by law.

3. Virtual Currency, Subscriptions, and Payment

3.1. To access extended functionality (unlocking private photos, access to profile contacts, sending gifts, and activating a profile for Stars), the Platform uses an internal virtual currency ("Credits") and VIP/Premium subscriptions. 3.2. The purchase of credits and subscriptions is carried out for real money through available payment systems, including mobile commerce and bank cards. 3.3. Premium/VIP access is purchased for a fixed period (7 or 30 days) and cannot be canceled prematurely by the User. The Platform does not automatically debit funds after the paid period expires. To renew access, the User independently makes a repeat purchase manually. 3.4. The moment of full provision of the service is the crediting of virtual currency to the account balance or the activation of Premium access. Purchased credits are non-refundable, except in cases provided by the Refund Policy or applicable consumer protection legislation. 3.5. Credits purchased by the User have no monetary value outside the Platform, cannot be exchanged for real money, and are not subject to withdrawal.

4. Virtual Gifts and Star Role Earnings

4.1. A User with the Subscriber role can send a virtual gift to a User with the Star role from a fixed list of denominations available in the Platform interface by debiting credits from their balance. 4.2. Upon receiving a gift, as well as when other users unlock additional photos or a phone number of the Star role, a reward is credited to the Star's balance in an amount determined by the Administration (minus the Platform commission), which is displayed in the transaction history. 4.3. Credits received by a Star as a reward (hereinafter referred to as the "Earned balance") are accounted for separately from credits purchased by the User with real money, and are subject to withdrawal in accordance with Section 5. 4.4. The size of the Platform commission and the list of available gift denominations may be changed by Administration; up-to-date information is displayed in the Platform interface.

5. Withdrawal of Funds and Identity Verification

5.1. The withdrawal function is available exclusively to Users with the Star role regarding the Earned balance, after passing identity verification. 5.2. For identity verification (KYC), the User provides a photograph of an identity document and a selfie with that document. The processing of verification data is carried out in accordance with the Privacy Policy. 5.3. The Administration has the right to refuse verification or withdrawal of funds if there are suspicions of fraud, provision of unreliable data, or a mismatch between the payment recipient's data and the verified document's data. 5.4. Withdrawal requests are processed manually by the Administration; the estimated processing time is from 1 to 2 days. The method of payment is determined by the Administration. 5.5. Separately from KYC verification, the User can request the "Trust" status by providing a selfie photo with a piece of paper (indicating the date). The "Trust" status is an additional sign of profile confirmation and does not replace the identity verification required for withdrawing funds.

6. Profiles, Rating, and Content Moderation

6.1. Uploaded photos undergo automatic verification (AI filter) for prohibited content. Users are prohibited from uploading photos that violate the Platform's rules; repeated violations may lead to account blocking. 6.2. Users have the right to rate profiles (rating) and submit a complaint about a profile if they suspect a violation of the Platform's rules. The Administration reviews complaints and has the right to temporarily restrict profile visibility during the verification period. 6.3. Content Publication: By posting photos and indicating contact details in the profile, the User in the Star role expresses their explicit consent that this content may be provided to other Platform Users as part of paid functions (unlocking contacts or viewing closed photos) for Users with VIP/Premium status or when paying with the Platform's internal currency. 6.4. Users are prohibited from indicating personal contact details (phone, messengers, social media links) in open text fields of the profile. Contact exchange is carried out exclusively through the Platform's functionality.

7. Rights and Obligations of the Parties

7.1. The User is prohibited from transferring their account data to third parties. 7.2. The User has the right at any time to change their profile data, hide the profile, suspend profile auto-renewal, or request complete account deletion. 7.3. The Administration reserves the right to block the User's account in case of violation of the Platform rules, including Section 2 of this Agreement, without paying compensation and without refunding purchased but unused credits. 7.4. The Administration has the right to change the cost of services, the commission amount, and the list of gift denominations unilaterally, notifying Users through the Platform interface.

8. Limitation of Liability

8.1. The Platform is provided "as is". The Administration does not guarantee uninterrupted operation of the service, the accuracy of data specified by users in profiles, or the result of using the Platform. 8.2. The Administration is not responsible for the actions of Users outside the Platform, including the consequences of personal meetings, agreements, or financial transactions between Users outside the Platform's functionality. 8.3. To the maximum extent permitted by applicable law, the Administration's liability to the User is limited to the amount paid by the User to the Platform for the last 3 months.

9. Refund Policy

  1. [sic - 9] Terms and procedures for refunding funds for purchased subscriptions and credits are regulated by a separate document — the Refund Policy, available in the footer of the Platform.

10. Termination and Account Deletion

10.1. The User can delete the account at any time through the "Settings" section. The processing of personal data after account deletion is carried out in accordance with the Privacy Policy. 10.2. Uncompleted withdrawal requests are processed by the Administration until the moment of account deletion or canceled if verification was not passed.

11. Governing Law and Dispute Resolution

11.1. This Agreement is governed by the laws of the country of registration of the Platform operator, unless otherwise provided by mandatory rules of consumer protection legislation at the User's place of residence.

12. Changes to Terms and Contacts

12.1. The Administration has the right to update this Agreement. In case of substantial changes, Users will be notified through the Platform interface before the changes take effect. 12.2. For issues related to this Agreement, please contact support: support@loveradar.vip

Forza Group OÜ (Reg. Number): 17286514 Estonia, Tallinn, F. Faehlmanni 5-11A
Contact us support@loveradar.vip Support hours: Mon-Fri From 09:00 to 18:00 Response time is up to 48 hours